Returns: USA Only
Returns are accepted up to 30 days after item has been received.
Buyer is responsible for scheduling and paying for return shipping. We suggest you get a tracking number.
We cannot accept returns of exchanges on the following items: Monogrammed or Personalized items, Clearance or Special Order Items and items damaged through normal wear and tear.
Product must be unused with all original parts/packaging. Products must be clean and chalk or powder free. A $15 cleaning fee will be charged on items that are not clean.
Refund will be initiated after product is received and inspected. Please allow 1-3 business days for refund after item is received.
If a damaged or used item is returned, a partial refund will be applied to reflect the damage/use or missing parts.
Returns Outside the USA
International exchanges work a little differently. You must return the item for a refund and place a new order. Please contact us at [email protected] for details
Exchanges are accepted up to 14 days after item has been received.
Product must be in original packaging and re-sellable condition for the exchange to be processed.
ONLY unused items can be accepted for exchange.
If a used item is sent back as an exchange, we will return it to you
Buyer is responsible for original item return shipping costs.
Buyer is only assessed a cancellation fee if the item has shipped.
Cancellation fees include original shipping and return shipping charges.
We try and ship most items within 24 hours. Please let us know as soon as possible!
Damaged goods must be noted within 3 days of item receipt.
Please contact us at [email protected] with images and a detailed description of the issue.
Alterations on custom suits/shirts must be sent directly to Titan Support Systems with a copy of your receipt. (9830 South Padre Island Drive Corpus Christi, TX 78412).
Send returns or exchanges to:
140 NE 5th Street Suite A
Warrenton, Oregon 97146
Your Titan gear purchase is backed by the Titan Support warranty! Titan Support handles all guarantees for blowouts and runs for suits and shirts. Titan is the only manufacturer that guarantees against blowouts for ONE FULL YEAR! Titan is the only manufacturer that guarantees against runners for ONE and a HALF FULL YEAR! Titan wrist wraps are under a 6 month guarantee!
Warranty claims must be accompanied with original sales receipt.